Firstly, each and every one of our linguists goes through our testing and verification process. This involves an interview, a written language proficiency test, reference checks, qualification verifications and proofreading. We make sure that each and every one of our linguists are professional, qualified and passionate about their work.Â
Once a new linguist has passed our test and has been verified, we then provide full training and instructions for the work they are going to be doing. This includes training videos and demonstrations as well as in person sessions for interpreters, and instruction guides and booklets for translators.Â
So we know for sure that our linguists are exceptional in what they do, but you’ve got AaGlobal for a reason, so we also want the AaGlobal seal of approval on everything we do too. This involves extremely strict quality procedures inhouse for our translations.Â
Once a translation is completed by one of our qualified translators and has been proofread, our Translation Project Coordinators get to work. They assess each and every document line by line to ensure that everything is present, numbers are correct and all of the translated text has been formatted correctly too. Due to their extensive training and expertise, as well as having a multi-lingual inhouse team for additional language checks, they know what to question, what to look for and how a perfect translation should be, so they will discuss all manner of things with the original translator until they are 100% confident in the final document. They are the ones who will ensure that your translation matches up perfectly with your original document, so you’d never even know it had been translated. This level of detail comes as standard to us, we will never charge extra for quality checking.
A linguist is monitored closely at the beginning of their journey with us to ensure they are not only following all of our procedures, but that they are happy with their new role and offer further meetings, guidance and feedback along the way too. All linguists are then spot checked throughout their time working with us by asking for client’s feedback and carrying out proofreading on randomised projects. We want our clients to know that quality is a priority for us, and its not forgotten about no matter how many years go by, and likewise we want our linguists to feel that they are also being provided with feedback along the way for their own personal growth and career development.
Quality is in our nature here, and this shows with our numerous accreditations. We are proud to work to these high standards with every project we work on whether that’s security standards, or our technical translations.
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