Contract type: Permanent
Hours: 35 hours per week
Salary: negotiable depending on experience
Location: Hull

We are looking for a like-minded individual to join our Team in Hull where you’ll need to bring relevant experience in managing projects and be equipped to working in a fast-paced environment.

About us:

Here at AaGlobal, we are proud to be the number one choice for professional Interpreting, Translation and Specialist Language Support. Providing high quality services to public and private sector clients across the UK and the world.

We are proud of the growth we have already achieved and continue to look for talented people to join our success story!

About the role:

Project Coordinating involves dealing with a variety of translation services including translations, audio, transcriptions and more. You will be dealing with Translation projects from start to finish which means the success of each project is in your hands. You need to show common sense, have a “can-do” attitude, enjoy a busy environment and be adept at multi-tasking. Also, good computer literacy is key and you should be eager to strengthen and develop your personal and technical skills. One of the most important attributes you can bring to this role is to stay calm when times are busy. The translation industry is very deadline-driven and often things happen simultaneously, which is exactly what makes it so fast-paced and exciting.

Your main responsibilities:

• Planning, scheduling and monitoring translation projects
• Sourcing and coordination of translators and other language professionals including negotiation
• Proofreading and QA-checking of translations
• Effective communication with clients, linguists and colleagues to ensure customer satisfaction including answering incoming calls from clients in a professional and courteous manner
• Understand and abide by individual project instructions
• Data entry
• Work effectively in a team driven environment
• Dealing with emails from clients and translators to maintain good relationships

What’s great about working for us:

• Genuine career progression
• Regular social events
• Employee Assistance Programme
• Modern city centre office
• Dress down Fridays

What you will need
Essential:

• Excellent organisation and timekeeping
• Strong communication, both written and oral
• Meticulous attention to detail
• A positive and friendly attitude
• A commitment to delivering excellent customer service
• The ability to work under time pressure and meet deadlines in a team environment
• Customer service and/or project coordination experience
• Excellent knowledge of MS Office as well as the ability to learn new software
• Excellent computer literacy

Desirable:

• University Degree/A Levels
• Knowledge of another language
• Previous experience within the Translation industry

We’re an equal opportunities employer, committed to the equal treatment of all current and prospective employees and don’t condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.

Job Type: Full-time, Permanent

Benefits:

• Additional leave
• Cycle to work scheme
• Discounted or free food