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Telephone interpreting service
Interpreting

Telephone Interpreting

AaGlobal's telephone interpreting service gives you fast access to over 500 languages and dialects. We'll put you in contact with expert interpreters with flexibility no matter where you are.

Connecting you with language

We’ll help you connect with your clients or service users through our dependable telephone interpreting service. Our team of ace native speakers is ready to connect you, no matter your location or time zone. Our over-the-phone interpreters provide a handy and cost-effective service to ensure that lines of communication are always open.

We connect you with high-quality interpreters for whatever you need, from legal or NHS appointments to interviews or charity work. Our exceptional Language People are available 24 hours a day, 7 days a week, so you know you can rely on AaGlobal at any time.

Dependability as standard

We’ll help you break down those tricky language barriers with our ISO 18841 accredited interpreting service. Most of our exceptional interpreters are DPSI qualified, giving you the best of the best when you need it most.

We help bring communities together with our reliable and affordable telephone interpreting service. Our years of experience have helped businesses and organisations communicate with non-English speakers around the world. Just pick up the phone or drop us a line; we’ll be ready to take your call.

Simple to use online portal

At AaGlobal, we get that arranging meetings can be difficult enough without the additional complication of arranging additional communication needs. We are here to make your life as easy as possible with our dedicated client portal.

  • Make multiple or duplicate bookings quickly
  • Check your booking progress
  • Arrange appointments easily
  • Monitor your booking history (including usage per language)
  • Free quotes
  • 24/7 helpdesk support

Our bespoke booking portal takes the strain out of booking interpreters and translators, saving you time and money. We want to do everything we can to connect you with non-English speakers with no hassle whatsoever.

Our telephone interpreting service

Our fully comprehensive communications package will ensure you are always connected no matter what language you speak.

  • Stress-free connection – no installation or apps required.
  • Easily add other users with links, SMS or email – whatever suits them.
  • Complete control over “room access”.
  • Transcripts of calls immediately available.
  • Guaranteed privacy and security.
  • Mobile support for iOS and Android.
  • 24/7 connection and support.
Get in touch with
Chloe, Interpreting Coordinator
Did you know?
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94%

Since 2020, 94% of our clients are now using telephone and video interpreting services.

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75%

Before 2020, 75% of our Interpreting Bookings were Face to Face, since then between 73 and 79% of Interpreting Bookings have been over the Telephone and Video.

Working with
West Lothian Council
Muddy Boots Software
Berneslai Homes
AIG
Caerphilly County Borough Council
De Montfort University
Transport for London

Request a free quote today

See what we've been up to...

AaGlobal + Humberside Airport

AaGlobal reaches for the sky in digital marketing deal with Humberside Airport

  AaGlobal initially promoted its professional translation and interpreting services on digital billboards in Hull. Now the company is targeting international business travellers directly by using the airport’s screens in a 12-month deal which will run until summer 2026 – marking the 15th anniversary of AaGlobal’s arrival in Hull. Kirk Akdemir, CEO of AaGlobal, said: “Having established ourselves as the market leader in our region we feel now is the right time to reach out to a wider business audience with our services. “The initial digital campaign reflects how we have grown and developed as a business since expanding to Hull in 2011, investing in technology and taking a more innovative approach. “The partnership with Humberside Airport takes that further and as we enter 2026 will mark an important milestone for AaGlobal. It also enables us to work closely with another key player in the region’s international business community.” AaGlobal is the major partner of the International Trade Centre within Hull & Humber Chamber of Commerce. Humberside Airport’s services include three flights a day to Schiphol, with connections worldwide. AaGlobal was a private sector specialist when the company was launched by Kirk in Worcester more than 30 years ago. Since then the expansion to Hull has driven significant growth in public sector work.  Hull is now AaGlobal’s head office and the workforce has grown from the two people who opened the Hull office to a team of more than 40, with the number of linguists operating worldwide having increased from 6,000 to more than 15,000, covering over 500 languages and dialects. Kirk said: “The public sector is still the biggest part of our client base but our private sector track record remains strong. We have worked at a very high level with many global brands in the past and this will help us build on that by connecting with a wider audience of international business travellers and particularly those flying between Humberside and Schiphol and onwards to more than 150 destinations. “We want to make more businesses aware of what we do by highlighting the importance to businesses of using professional language services when they are working to deliver their own high calibre services to international clients.  “Our approach is always to support the highest level of communications in international languages and in the often detailed, technical and specific languages of business.” Chantelle Akdemir, AaGlobal’s Business Development Manager, said: “We are aware there are so many businesses in the Humber region operating internationally and travelling through Humberside Airport and we want to let them know there is a translation company in Hull which works to the level of professionalism which matches their own. “The campaign in July was the first time we had used digital media to promote the company. We will monitor the impact as we progress and we may look at extending the campaign to other airports in the UK and across other forms of media. It’s important to consider adopting different media for different audiences – the whole process started with the launch of our print brochure at the Chamber Expo.” Tracey Frankish-Creed, Business Partners & Marketing Executive at Humberside Airport, said: “We are pleased to welcome AaGlobal, a local business with global reach, on board at Humberside Airport.  Together we are helping connect the Humber region to the world”.
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We're ready to connect you to the world. Get in touch today to find out how we can help you!