Careers

Translation Project Coordinator

We are looking for a detail oriented and communicative person to join our Translation's team. If you're interested in languages, have a keen eye in documentation or like project planning, apply here!

Job Summary

You will be dealing with translation projects from start to finish which means the success of each project is in your hands. You need to show attention to detail, have a can-do attitude, enjoy a busy environment and be adept at multi-tasking. One of the most important attributes you can bring to this role is to stay calm when times are busy. The translation industry is very deadline-driven and often things happen simultaneously, which is exactly what makes it so fast-paced and exciting.

Key responsibilities:

Planning, scheduling and monitoring translation projects ensuring the timely delivery of projects
Sourcing and coordination of translators and other language professionals including negotiating timelines and prices
Proofreading and QA-checking of translations
Effective verbal and written communication with clients, linguists and colleagues to ensure customer satisfaction including answering incoming calls from clients and linguists in a professional and courteous manner
Monitoring the team inbox including dealing with emails from clients and translators to maintain good relationships
Responsible for building and maintaining positive relationships with suppliers to ensure a good quality, stable supply chain.
Build relationships with clients to ensure client satisfaction and retention.
Prepare clear and accurate quotes for clients in a timely manner
Understand and adhere to individual client and project instructions
Data entry and administrative tasks
Work effectively in a team environment

Education, skills and competencies:

You will be DBS checked (Company will fund)
Meticulous attention to detail
Excellent organisation and prioritisation skills
Strong communication, both written and oral
A commitment to delivering excellent customer service
The ability to work under time pressure and meet deadlines in a team environment
Excellent computer literacy including Outlook and MS Office, as well as the ability to learn new software

Desirable:

Degree in a relevant field (e.g. Languages, Translation, Linguistics etc.)
Previous experience within the Translation industry
Knowledge of a TMS
Knowledge of CAT Tools
Knowledge of Translation Memory
Understanding of Machine Translation and AI for the language industry

We’re an equal opportunities employer, committed to the equal treatment of all current and prospective employees and don’t condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our company.

Job Type: Full-time, Permanent

Pay: £22,222.20-£23,500.00 per year

Benefits:

Additional leave
Company events
Cycle to work scheme
Discounted or free food
Health & wellbeing programme
Paid volunteer time
Referral programme