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Face to face interpreting
Interpreting

Face-to-Face Interpreting

Our expert Language People help smooth communications for face-to-face meetings or appointments with non-English speakers. We have friendly and approachable native speakers who provide reliable face-to-face interpreting services.

Face-to-face interpretations

Our excellent team of face-to-face interpreters provides ISO 18841 accredited services for many situations. Our interpreters have proven themselves time and time again in court appearances, medical appointments, conferences and much more. What’s more, most of our expert interpreters are DPSI qualified or have equivalent qualifications.

There is more to getting the message across than just the spoken word. Non-verbal communication is essential for really understanding the messages of all involved. As native speakers, our interpreters understand the cultural implications of their words to avoid any potential misunderstanding.

Excellent Interpreters whenever you need them

Face-to-face interpretation is a more personal and immediate service that lots of people prefer. Our friendly and professional interpreters calmly and reliably respond to any situation, ensuring efficient communication. For sensitive or complicated situations, face-to-face interpreters can simplify the whole communication process, putting everyone at ease.

We’ll make sure that everyone can understand each other, whether you need a native tongue speaker or a BSL interpreter. At AaGlobal, we have provided interpreters to courtrooms, hospitals, conferences, solicitors, council meetings and many more.

With our interpreters, we offer a complete bespoke package and we provide reliable services as and when you need them. We also offer a video interpreting service if in-person, face-to-face interpretation is not available or if it is more convenient for you.

Reliable and flexible Interpreters

AaGlobal will give you all the expertise for effective communication just when you need it. Our flexible service provides over 500 languages and dialects, so you know you have fully trained face-to-face interpreters for any eventuality.

Just get in touch with us to let us know what language interpreter you need, where you need them, and when, and we’ll do the rest. We’ll contact our bank of trained interpreters to get the right interpreter for you, which includes taking into consideration gender preferences for the interpreter as well as their industry specialisms. We’ll make all the arrangements and keep you informed every step of the way.

Our aim is to provide you with expertly trained and professional interpreters with as little hassle as possible. We’ll provide a stress-free experience so you can complete your meetings and appointments as efficiently as possible.

Online Client Portal for ultimate access

At AaGlobal, we help you streamline the administration of interpreters and translators. Our super-easy client portal keeps you in control of all your bookings, taking the stress out of booking appointments.

  • Make multiple or duplicate bookings quickly
  • Check your booking progress
  • Arrange appointments easily
  • Monitor your booking history (including usage per language)
  • Free quotes
  • 24/7 helpdesk support

We’ll help you save time and money so you can get on with running your business. Our hassle-free online booking system will also connect you with non-English speakers for any eventuality.

Get in touch with
Jack, Interpreting Coordinator
Key Features
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500+

More than 500 languages interpreted each year.

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250,000+

Over 250,000 bookings completed each year.

Working with
NHS Worcestershire Acute Hospital
Birch Chemicals
The University of Nottingham
Charnwood Borough Council
Severn
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Equality and Human Rights Commission

Request a free quote today

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Ignas + Andrei

AaGlobal puts power in its people to drive AI and IT improvements to services

 Andrei Sparling, now promoted to managing director of AaGlobal Language Services, and his colleague Ignas Mikoliunas, who has rejoined the Hull-based firm as chief operations officer, are working on new projects which are designed to grow the business by developing new ways to enhance and deliver services. CEO Kirk Akdemir said the moves will enable AaGlobal to further develop innovations using IT and AI which have already sharpened services for clients across the world – but affirmed the personal touch is the priority. He said: “We have had world class developers working internationally on AI for several years but we have never seen it as an opportunity to reduce staff numbers. AI is only ever going to be as good as the person using it so our main focus is to keep improving our people.” Andrei comes from Moldova and speaks English, Moldovan, Romanian, Russian and Spanish, having lived and worked in Spain and in the UK. He began his career with AaGlobal at the firm’s original office in Worcester and moved north in 2011, since when he has played a pivotal role in the firm’s expansion and in establishing Hull as the head office. In Worcester, Andrei worked as an interpreter and then progressed to co-ordinating interpreters and liaising with clients to organise bookings. He continued those roles in Hull and then worked on recruiting and managing the team as it expanded to nearly 40 office-based employees and an international network of 15,000 translators and interpreters covering more than 500 languages. Andrei became General Manager in 2018 and Director of Operations two years later. Also in 2018, Andrei and Ignas, who had joined the previous year and was the Special Development Projects Manager, led AaGlobal’s expansion from the original Hull office next to the marina to Stonefield House in the city centre.  Ignas, who is from Lithuania, left the business in 2022 to broaden his experience of IT and software development but was tempted back by the variety at AaGlobal. He said: “I am passionate about technology and at AaGlobal the challenge is always different - from organising an office move to working on track and trace with the UK Health Security Agency. “The language services sector in the UK has been quite stagnant recently and we want to do something about that. AI allows us to do various things and we have numerous projects, some small and some big, which give us room to explore opportunities to grow the business. “There is so much more we can offer and having a really good team here – people who are experts in this industry, very tech savvy and very much behind us – makes it even more exciting.” Andrei added: “This is my 16th year and we have definitely grown not just as a business but also with people. We started with three in Hull and we now have 38, and everything is a lot more modern. “As we have grown we have gained a lot of experience with a variety of clients all over the UK and across the world and that brings more responsibilities. As we have built our capabilities we have also advanced our technology. “We have created our own systems to enhance our reputation of delivering high quality services in translation and interpreting and developing them round our client requirements and our linguist requirements. “When Ignas left we were relying more on suppliers to develop our systems but his return has enabled us to change that. He can make the decisions and have more of a steer on the software development side, working with an in-house team is allowing him to spread his wings.”
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